Please check the date and time of the file before sending it, to ensure that it is indeed the latest file created just after the restart of your PC. Please upload it to a file-sharing service, like Dropbox, Google Drive, etc. However, if the issue still persists, send us the MEMORY.DMP file from the location C:\Windows\ on your PC. If you're using Avast Antivirus, following the steps mentioned in this article can also help resolve the issue.ĥ.
Then, download and install the latest version of BlueStacks from our official website and see if this resolves the issue.Ĥ. Enable Virtualization on Windows 8, 8.1ģ.Click on the links below to learn how to: Now, please ensure that Virtualization is enabled on your PC. Uninstall BlueStacks completely by following this guide.Ģ. In such a scenario, please follow the procedure given below in order to solve this issue:ġ.
This article will explain what to do if you get a blue screen stating ':( Your PC ran into a problem' while using BlueStacks 5, causing your PC to restart.